*crunch*

S turned me on to these little crostinis. Simple ingredients - durum flour, olive oil, water. delicious and a real satisfying crunch.

I was munching on some when I came up with the MOST BRILLIANT experiment. How Many Crunches Before You Get A Real Person While Waiting On The Phone For Time Warner?

I was a nerdy knocked-kneed girl in 8th grade (incidentally, that was the vertex of my intellectual parabola (the kind of parabola where a<0). i was valedictorian AND i won the spelling bee). and even tho i may have looked really cute in my uniform, i was tooootaly a nerd. por ejemplo, i didn't know why people giggled when i said, "i'm going to wear my maryjanes to school." who knew that meant marijuana? not me, that's who. anyway, that year, i won the 8th grade science project with my scientific method approved "testing plants with bleach." (the same year, i believe, erin won for her year for inventing the "pooper scooper"...a tool that scooped the poop rabbits ooped!)

i knew i was up for the task.

THE EXPERIMENT:

Overview
The purpose of this experiment is to disprove that it actually matters if English is spoken when in the grips of the Time Warner IVR (interactive voice recognition) system.
Safety
Glass of water to mitigate chocking hazards.
Chair to administer self Heimlich should subject choke.
Procedures
1) Dial 212 358 0900
2) whenever prompted to speak, CRUNCH on a crostini
Equipment
1) Crostini
2) Phone
Bias
Previous experience dealing TW.
Control
Navigating IVR with English
Outcome
IT DOES NOT MATTER IF YOU SPEAK CROSTINI OR ENGLISH. YOU STILL DON'T GET A REAL PERSON.

why does that not surprise me?